Contact Us

Delia Dang
Delia Dang
Sales Department
Stella Wang
Stella Wang
Sales Department
Cassiel Yao
Cassiel Yao
Sales Department

GreenHerb Company

GreenHerb
Monday to Friday, 9:00 AM - 6:00 PM (Beijing Time, GMT+8)
GreenHerb
A604, Hikvision Science Park, No. 1802, 2nd Tiangu Road, High-tech Zone, Xi’an, Shaanxi, China

CONTACT US

If you have any queries, get in touch today! Don't hesitate. We try to take the extra step for our customer satisfaction.
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Our most frequently asked questions

Are you a manufacturer? Can you ensure stable supply?

Yes, we are a direct manufacturer with our own production facility and long-term raw material sources. This allows us to maintain stable quality, consistent specifications, and reliable monthly output. For most products, we keep regular inventory to support fast dispatch and long-term supply for distributors and industrial buyers.

How do you guarantee product quality?

Every batch is tested before shipment. We provide a full COA, MSDS, and third-party reports when needed. Our production follows strict quality management—raw material inspection, controlled extraction/processing, and final QC—to ensure purity, safety, and consistency. We work with clients in food, beverage, supplement, cosmetics, and pharma-related fields, so quality and compliance are always our priority.

Do you support customization (specifications, packaging, OEM)?

Yes. We can customize purity, mesh size, solubility, blends, and labeling according to your application. Packaging can be tailored from small pouches to fiber drums. If you need OEM or private-label services for finished ingredients, our team can support you through the whole process.

Do you ship globally? What shipping methods are available?

We export to multiple countries worldwide and provide flexible logistics options—air freight, sea freight, express (DHL/UPS/FedEx), and door-to-door services for certain regions. Our logistics team will recommend the most cost-effective and fast delivery method based on your order quantity and destination.

What is your delivery time?

For customized specifications or large-volume orders, the lead time is usually 7–12 days, depending on the product. We work closely with freight partners to provide fast and safe delivery to your port or warehouse.
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